How does TryNow work?

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Why using Try Before You Buy?

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What products are offered in "Try Before You Buy"?

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When does my trial period start?

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Why does TryNow place an authorization on my credit card?

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I thought TryNow offered a free trial but I see a charge on my card -- can you help me understand?

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Try Before You Buy

TryNow brings the store to your door.

- Choose items to try at home. Your 7-days trial starts when your items arrive.

- You'll see an authorization on your card, but you'll only pay for what you keep.

- Return the products you don't want to keep, and only pay for what you keep.

Lafaurie sizes are designed to align with standard sizing conventions, so we recommend selecting your usual size for a comfortable and flattering fit.

However, if you are hesitating between two sizes or two colors, we suggest trying "Try before you buy" so you can try both pieces from the comfort of your home, and decide which one fits you better.

To discover the brand and our products, you can order all the pieces of the newest collection available online and try them on at home. You only keep and pay your favorites!

TryNow tracks the package and starts the trial upon delivery, at which point you'll receive a notification from TryNow.

Note: if your order is shipped in multiple packages your Trial will start when the first package is delivered; you can also extend your trial by emailing our customer experience team to request an extension.

Similar to a hotel or rental car company, TryNow authorizes your card to ensure you have the funds available. When you checkout, an authorization for the full amount of your order is placed on your card to reserve funds if you choose to keep your items.

An authorization is not the same as a charge in that our systems are strictly ensuring that the card that was provided at checkout is both valid and has the appropriate funds available to cover the cost of any items kept in the future.

TryNow will not charge you for any items until the end of your trial. We do place an authorization on your card for the total amount of your order. This is how we ensure that funds can be captured for items you keep -- it’s just like a hold that hotels or rideshare apps use, and it helps protect us against fraud.

The way authorizations display on your statement varies by bank. Typically, authorizations are labeled as “pending” or they will not have a date associated with the charge, indicating that the charge has not yet been posted.